How can I request a copy of the data milannight holds about me?

Log in and go to Settings, then Data & Privacy to download your data export directly. Alternatively, email privacy@milannight.net with your registered mobile number and we will prepare a full data record and send it within 30 days.

Reference

Explore What Our Privacy Policy Covers

Q: Who do I contact if I believe my privacy rights have been breached?

Write to privacy@milannight.net describing your concern. We will acknowledge your message within 72 hours and investigate formally. If you remain unsatisfied after our response, you may escalate to the relevant Indian data protection authority.

At milannight, we take your personal data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or PhonePe.

Data TransparencySecure Account StorageUPI & Paytm Safe HandlingYour Right to AccessClear Retention Periods

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Browse the Scope of Data We Hold

milannight Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

milannight collects account registration details (name, email, mobile number), device and browser data, and transaction records linked to payment methods such as UPI, Paytm and PhonePe. We process this data to operate your account, verify identity, process withdrawals and deliver customer support. Access to our platform

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and the applicability of this policy depend on local law and are available where local law permits. Data is stored on secured servers and is never sold to third-party marketers. We may share limited information with payment processors and fraud-prevention partners solely to complete a transaction
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or protect your account. Any cross-border transfer of data complies with applicable Indian data protection standards. You may request a full record of data we hold about you by writing to our privacy contact address at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Switch to Direct Privacy Contact Channels

If you want to exercise any right under this policy — access, correction, deletion or portability — our dedicated privacy team is reachable through three channels. We aim to respond to all data requests within 30 days of receipt and will confirm acknowledgement within 72 hours of your initial contact.

Team online

Email Privacy Request

Send your data access, correction or deletion request to our privacy address at [email protected]. Include your registered mobile number so we can locate your account record without delay.

Live Chat Support

Our in-platform chat connects you to a support agent who can log a formal privacy request on your behalf, confirm receipt and give you a reference number to track the progress of your case.

Account Settings Panel

Log in to your milannight account, navigate to Settings, then Data & Privacy to download a copy of your stored data, update consent preferences or submit a deletion request directly from the dashboard.

HOW WE PROTECT YOUR DATA

Open a Secure Account with Confidence

Every layer of your milannight account — from login to withdrawal — is protected by encryption, monitored session controls and a clearly defined data retention schedule.

Encryption at Rest and in Transit

All account data, including payment details tied to UPI, Paytm and PhonePe, is encrypted using industry-standard protocols both when stored…

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Controls

Two-step verification is available for all accounts. We log each login attempt, flag unusual device changes and notify you by…

Data Retention Schedule

Active account data is held for as long as your account remains open.

Third-Party Data Sharing Policy

We do not sell your data. Limited sharing with payment processors such as UPI gateways and fraud-screening partners occurs only…

Your Right to Request Changes

You may request access to, correction of, or deletion of any personal data we hold.

Get Clear Answers on Your Data Rights

Below you will find answers to the questions we receive most often about how milannight handles personal data, what rights you hold as an account holder in India, and how to exercise those rights quickly and without hassle.

We collect your name, email address, mobile number and date of birth at registration. Once active, we also record transaction data linked to UPI, Paytm or PhonePe, device identifiers, IP address and in-session activity logs used to secure your account.

Log in and go to Settings, then Data & Privacy to download your data export directly. Alternatively, email [email protected] with your registered mobile number and we will prepare a full data record and send it within 30 days.

Yes. Submit a deletion request through the in-account Data & Privacy panel or by email. We will remove your data from live systems after the mandatory retention period required by applicable Indian law has elapsed for transaction records.

Payment details linked to UPI, Paytm and PhonePe are shared only with the relevant payment processor to complete your transaction. We never share this data with advertisers, data brokers or marketing partners under any circumstances.

After closure, transaction and identity records are kept for the period required by applicable law — typically to meet financial compliance obligations. Once that period expires, your data is deleted in our next scheduled purge cycle.

Session cookies maintain your login state and are essential for account security. Analytics cookies help us understand page performance but do not identify you personally. You can disable non-essential cookies from your browser without affecting your ability to use the platform.

Write to [email protected] describing your concern. We will acknowledge your message within 72 hours and investigate formally. If you remain unsatisfied after our response, you may escalate to the relevant Indian data protection authority.

Explore What Our Privacy Policy Covers

Switch to Direct Privacy Contact Channels

Email Privacy Request

Live Chat Support

Account Settings Panel

Open a Secure Account with Confidence

Encryption at Rest and in Transit

Cookie and Tracking Transparency

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing Policy

Your Right to Request Changes

Get Clear Answers on Your Data Rights

01 What personal data does milannight collect when I open an account?

02 How can I request a copy of the data milannight holds about me?

03 Can I ask milannight to delete my personal data?

04 Does milannight share my payment details with third parties?

05 How long does milannight keep my account data after I close my account?

06 How do cookies on milannight affect my privacy?

07 Who do I contact if I believe my privacy rights have been breached?

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